Last updated:11/12/2025

PT PMA Cocobola Group Indonesia (“we”, “our”, “us”) operates the website visit-lombok.com (the “Website”). This Privacy Policy explains how we collect, use, and protect your personal

data when you visit our Website, submit a form, or interact with our services. By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

We may collect personal information that you voluntarily provide through:

● Contact forms

● Newsletter sign-ups

● Event registrations

● Vendor applications

● Any other form on the Website

This may include:

● Your name

● Your email address

● Your phone number

● Any information you choose to submit in forms

2. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your website experience. Cookies may collect:

● Browser information

● Device type

● Pages visited

● Time spent on the Website

You can manage or disable cookies in your browser settings.

3. Analytics

We use analytics tools such as Google Analytics to understand how visitors use our Website.

Analytics data may include:

● IP address (anonymised where possible)

● Geographic location (approximate)

● Browsing behaviour

● Traffic sources

This information helps us improve our content, marketing, and user experience.

4. How We Use Your Information

We may use your information to:

● Respond to messages or inquiries

● Provide services you request

● Send newsletters or updates (with your consent)

● Improve our Website and user experience

● Analyze traffic and performance

● Comply with legal obligations

We do not sell your personal information to third parties.

5. Sharing of Information

We may share information only with:

● Service providers (website hosting, analytics tools, email marketing platforms)

● Partners involved in delivering the services you request

● Government or legal authorities when required by law

All service providers operate under confidentiality agreements and data protection requirements.

6. Data Security

We implement technical and organizational measures to protect your data from:

● Unauthorized access

● Disclosure

● Alteration

● Destruction

However, no online transmission is 100% secure.

7. Data Retention

We retain your personal data only for as long as necessary to:

● Provide requested services

● Comply with legal requirements

● Improve our operations

You may request deletion of your data at any time.

8. Your Rights

Depending on your location, you may have the right to:

● Access your data

● Correct inaccurate data

● Request deletion

● Withdraw consent

● Object to certain processing activities

To exercise any of these rights, contact us at:

📧 hello @visit-lombok.com

9. Third-Party Links

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those sites.

10. Children’s Privacy

Our Website is not intended for children under 13. We do not knowingly collect information from children.

11. Updates to This Policy

We may update this Privacy Policy occasionally.

The latest version will always be posted on this page with the updated date.

12. Contact Information

If you have questions or requests regarding this Privacy Policy, please contact us:

PT PMA Cocobola Group Indonesia

Email: hello@visit-lombok.com

Website: https://www.visit-lombok.com

Operated by PT PMA Cocobola Group Indonesia

Last updated: 11/12/2025

Please read these Terms of Service (“Terms”, “Terms of Service”) carefully before using the website visit-lombok.com (the “Website”) operated by PT PMA Cocobola

Group Indonesia (“we”, “our”, “us”). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

1. Acceptance of Terms

By using the Website, you confirm that you:

● Are at least 18 years old

● Have the legal capacity to agree to these Terms

● Will use the Website only for lawful purposes

2. Website Content

All content on the Website, including text, images, graphics, logos, videos, articles,

guides, and other materials (“Content”) is:

● Owned by us or our partners

Protected by copyright and intellectual property laws

You may not copy, reproduce, modify, distribute, or sell any Content without written

permission from us.

3. User Responsibilities

When using the Website, you agree not to:

● Violate any laws or regulations

● Submit false or misleading information

● Interfere with Website security or functionality

● Attempt unauthorized access to our servers

● Use the Website for spam, fraud, or harmful activities

4. Accounts, Forms & User Submissions

Certain features, such as contact forms, vendor applications, newsletter sign-ups, or

event registrations, may require you to submit personal information.

By submitting information, you agree that:

● All information you provide is accurate and truthful

● You will not impersonate another person

● We may use your submission to contact you or process your request

User-generated content (such as messages or form submissions) may be stored and used to provide services.

5. Booking, Events, and Vendor Information

The Website may display:

● Event information

● Vendor opportunities

● Travel recommendations

Guides and local business highlights

We do not guarantee the accuracy of external information provided by third parties (vendors, partners, event organizers, etc.).

You are responsible for verifying all information before making bookings or purchases.

We are not liable for:

● Changes in event schedules

● Vendor cancellations

● Pricing updates

● Availability of products or services

6. Third-Party Links

Our Website may contain links to third-party websites or services. We are not

responsible for:

● Their content

● Their privacy practices

● Any damages or losses caused by using external sites

Use third-party links at your own risk.

7. Intellectual Property

All trademarks, branding, and logos on the Website belong to:

● PT PMA Cocobola Group Indonesia

● Our partners or licensors

Unauthorized use is strictly prohibited.

8. Analytics, Cookies & Tracking

We use cookies and analytics tools to improve the Website. By using the Website, you consent to:

● The use of cookies

● The collection of anonymous analytics data

For details, read our Privacy Policy